Accessibility Statement
Last Updated: January 27, 2026
Pokyo Pets is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.
1. Our Commitment
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.
Our website
pokyopets.com aims to be accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards and guidelines.
2. Accessibility Features
We have implemented the following features to improve accessibility on our website:
• Clear and consistent navigation structure throughout the site
• Descriptive links and buttons that clearly indicate their purpose
• Alternative text for images to support screen readers
• Sufficient color contrast between text and background
• Keyboard navigation support for all interactive elements
• Readable and simple language
• Consistent page layouts and design elements
• Properly structured headings for easy navigation
• Responsive design that works on various devices and screen sizes
3. Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
• Screen readers (such as JAWS, NVDA, and VoiceOver)
• Screen magnification software
• Voice recognition software
• Keyboard-only navigation
4. Browser Compatibility
Our website is designed to work with current versions of major web browsers, including:
• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge
We recommend keeping your browser up to date for the best experience and optimal security.
5. Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. We are aware that our website may have some accessibility barriers, and we are actively working to identify and address them. Known issues include:
• Third-party content or widgets that may not be fully accessible
We are continuously working to improve our website's accessibility and remove these barriers.
6. Third-Party Content
Our website uses Google Analytics for analytics purposes. While we strive to ensure all aspects of our site are accessible, we cannot guarantee the accessibility of third-party services. We encourage these providers to maintain accessibility standards.
7. Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: info@pokyopets.com
Website: pokyopets.com
We aim to respond to accessibility feedback within 5 business days and will work with you to provide the information or service you need in an accessible format.
8. Ongoing Improvements
Accessibility is an ongoing effort. We regularly review our website and conduct accessibility audits to identify areas for improvement. We are committed to:
• Conducting regular accessibility reviews and testing
• Providing training to our team on accessibility best practices
• Incorporating accessibility into our design and development processes
• Addressing reported accessibility issues promptly
9. Formal Complaints
If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint.
Please contact us at
info@pokyopets.com with details of your complaint, and we will work to address your concerns.
10. Technical Specifications
Our website's accessibility relies on the following technologies:
• HTML5
• CSS3
• JavaScript
• WAI-ARIA (Accessible Rich Internet Applications)
These technologies are relied upon for conformance with the accessibility standards used.
11. Updates to This Statement
We may update this accessibility statement from time to time to reflect changes to our website or accessibility practices. We encourage you to review this page periodically. The last updated date at the top of this statement indicates when it was most recently revised.
Thank You
Thank you for visiting Pokyo Pets. We are committed to making our website accessible to all users and appreciate your patience as we continue to improve.